Last Updated: 14 August 2026
1. Introduction
At EdVibe, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational platform. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other information you provide when creating an account or contacting us.
- Academic Information: Your school, grade level, subjects you study, and learning progress data.
- Usage Data: Information about how you interact with our platform, including pages visited, quizzes taken, simulations used, and time spent.
- Device Information: Browser type, IP address, operating system, and device type.
- Cookies: We use cookies to enhance your experience and analyze platform usage.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our educational services
- Personalize your learning experience
- Track your progress and provide recommendations
- Respond to your comments, questions, and requests
- Send you technical notices and updates
- Analyze usage trends to improve our platform
- Protect against unauthorized or illegal activity
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our platform
- When required by law or to comply with legal processes
- To protect the rights, property, or safety of EdVibe, our users, or others
- With your explicit consent
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information
- Restriction: Request that we limit the processing of your data
- Portability: Request that we transfer your data to another service
8. Children's Privacy
EdVibe is designed for high school students. We do not knowingly collect personal information from children under 13 years of age. If we learn we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
9. Third-Party Links
Our platform may contain links to third-party websites or services that are not owned or controlled by EdVibe. We are not responsible for the privacy practices of these third-party sites.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device. You can control cookies through your browser settings.
11. International Data Transfers
EdVibe is based in Kenya. If you are accessing our platform from outside Kenya, your information may be transferred to and processed in Kenya. By using our platform, you consent to this transfer.
12. AI Tutor and Data Processing
When you interact with our AI tutor, your queries may be processed by third-party AI service providers. These queries are anonymized where possible and are used solely to provide educational assistance.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +2547 040 83838
- Address: Nairobi, Kenya
By using EdVibe, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
